Sales Contract: No contract shall be deemed to have been made until the fully completed on screen order has been electronically submitted by the purchaser and received by D4u, payment has been received or an official Purchase Order received and the order acknowledged.

Prices: All prices exclude VAT and Delivery Charges but these will be clearly shown during the ordering process. D4u reserves the right to amend prices at any time.

Payments: Apart from on-line payment by Debit/Credit Card or PayPal, we will also accept payment by BACS or any form of bank transfer. For these methods of payment, goods will only be delivered once we have received cleared funds. Any charges associated with bank transfers must be paid by the purchaser so that we receive the full purchase price.
Cheques should be made payable to LG Office Systems.
All "card" payments are processed by Cardstream and Worldpay with the full security systems and guarantees associated with two of the most well known operators in this field. WE DO NOT PROCESS NOR STORE ANY DETAILS ON OUR SITE.

Delivery: Times and rates relate to mainland UK - BUT NOT SCOTTISH HIGHLAND AREAS. Please ask for confirmation of times and costs for items to Scottish Highlands or any delivery over water.For most of mainland UK, we would expect 1 / 2 business day delivery for small packages. In general, standard rate deliveries should take no more than two to three business days but may take longer in exceptional circumstances. Orders received on Friday evening, Saturday and Sunday will be processed on Monday. Please contact us if you require delivery information before ordering. We will not accept liability for any loss or damage or any consequential loss arising directly or indirectly from delay in delivery, however caused.

Working/Business Days are Monday to Friday with a cut-off for processing of 3.30 pm e.g order on Friday before 3.30 pm - next day delivery is Monday. Order later on Friday or Saturday/Sunday - order processed Monday, next day delivery Tuesday. It may be possible to despatch for next day delivery after 3.30 but please contact us to confirm.

Delivery prices are PER TOTAL ORDER VALUE BEFORE VAT

Order up to £10.00 : £1.50 + VAT

Order £10.01 to £20.00 : £2.50 + VAT

Order £20.01 to £35.00 : £3.50 + VAT

Order £35.01 to £80.00 : £5.00 + VAT

Order £80.01 to £150.00 : £7.50 + vat

Order over £150.00 : Free of charge

Fast delivery options are available:
Next Work Day delivery - any value : £10.00 + VAT
Express Next Work Day (am delivery) : £20.00 + VAT
Next Work Day by 10.30 am : £25.00 + VAT

OVERSEAS ORDERS - WE WILL USUALLY SUPPLY BUT YOU MUST CONTACT US BEFORE ORDERING AS DELIVERY CHARGES NEED TO BE ASSESSED

Returns:
If, on receipt, the item is faulty/damaged in any way, e-mail or call us within SEVEN DAYS of receipt to arrange for return of goods. You will receive a replacement, full credit/refund - whichever you prefer. We want you to be 100% satisfied and happy to use us again
Returns for other reasons e.g. trial, change of mind, wrong goods ordered etc. will also be accepted if notified to us in writing within SEVEN DAYS, but full refund for the goods will only be possible if items are in all original packaging and in full resalable condition. For such returns the original delivery charge to you will not be refundable and you will be responsible for the return carriage charges.
We may accept returns after this period but not at 100% refund - contact us to discuss.
Warranty : All goods are supplied with standard manufacturers warranties. In the event of a fault occurring during the warranty period, Dictation4u will deal with repair or replacement as proves necessary. Please notify us in writing of any warranty claim.
Website use: By accessing and browsing this website you agree that the site is for your personal use only and that the contents either in whole or in part cannot be reproduced, transferred, distributed or stored in any form without the prior written permission of Dictation4u
We will update the site on a regular basis and endeavour to ensure that the contents are correct and complete. However, we do not accept liability for any errors made or omissions from this site. Dictation4u shall not be liable for any losses of any nature, arising indirectly or directly from use of the data or material on the site.
Links to other sites from this site are for information only and Dictation4u accepts no liability or responsibility arising from access to or material on any such site.
Dictation4u will make every effort to keep any information as secure as possible but please be aware that the Internet is not a completely secure medium.